Effective as of June 8, 2020
At Flowyak SRL, we collect, use and share personal data in accordance with privacy laws to make sure your data protection rights are implemented and enforced. We integrate various technical solutions to comply with applicable laws and rules related to personal data protection in countries where we operate. This Privacy Policy sets forth the basic rules and principles by which we process your personal data, and mentions our responsibilities while processing personal data.
We may be a data processor or data controller according to the applicable law. Regardless of our status, we will deal with any personal data as required by any applicable regulation, including but not limited to, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the “GDPR”).
We do not knowingly attempt to solicit or receive information from children. Our services do not aim at children. The concrete age of the children are defined differently, so any case involving a child will be reviewed individually.
We understand that you are aware of and care about your own privacy interests, and we take that seriously. This Privacy Policy describes the rules and practices with regard to the collection and use of your personal data and details your privacy rights. We recognize that privacy is an ongoing responsibility, and so we will from time to time update this Privacy Policy as we undertake new personal data practices or adopt new privacy and security rules.
Our data protection officer is Luca Renga, Address: Viale Col di Lana 7, 20136, Milan, Italy; email: luca@flowyak.com.
There are some legal bases for the processing of your personal data and we count on them to process your personal data. We use the main three bases to process your personal data: consent, contract, and legitimate interest.
Consent - your clear agreement to the processing of your personal data for a specific purpose.
Contract - the reason why the processing is necessary based on a contract you have with us, or because we have asked you to take specific steps before entering into that contract.
Legitimate Interests - the reason why the processing your data is necessary which is based on the legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests.
Articles 6(1) and 9(2) of the GDPR also indicate other legal grounds for the processing and when applicable we will count on such grounds.
If you have given consent to the processing of your data you can freely withdraw such consent at any time by emailing us or contacting via other available communication channels.
If you do withdraw your consent, and if we do not have another legal basis for the processing of your data, then we will stop the processing of the personal data.
If we have another legal basis for the processing of your data, then we may continue to do so, subject to your legal interests and rights.
As we may have both roles as a data controller and data processor, we have obligations according to the GDPR. We act as a data controller when we determine the purposes and means of the processing of your personal data. As a data processor, we process personal data on behalf of the controller.
You should read this Privacy Policy carefully. We want to make sure that you understand all your rights. It is important for both of us that you maintain your personal data confidential and secure.
If you provide us with personal data about other individuals, we will only employ that data for the special reason for which it was provided to us. By sending the data, you shall be sure that you have the right to dispose to process the personal data on your behalf in accordance with this Privacy Policy. In case if you submit third party’s personal data, be sure that you have a legal basis for the processing of such data.
According to the applicable law, you may become a data controller/processor and it will impose on you additional obligations.
We process personal data when you interact with our website - https://www.flowyak.com (the “Website”). The Website also may have other subdomains and they shall constitute integral parts of the Website.
We would like to inform you that we interact with you and may process your personal data when:
We collect the following types of data:
The recipients of the collected data are the highest management level of the company.
We process the data for:
You may ask us to refrain from using your data for marketing (when applicable). You can opt-out from marketing by emailing us or contacting via the contact form.
You can exercise the following rights by sending us an email or contacting via the contact form.
You have the right to access information about you, especially:
You have the right to make us correct any inaccurate personal data about you..
You have the right to the data portability of your data to another service or website. We will give you a copy of your data in a readable format so that you can provide it to another service. If you ask us and it is technically possible, we will directly transfer the data to the other service for you.
You have the right to be “forgotten”. You may ask erasing any personal data about you if it is no longer necessary for us to store the data for purposes of your use of the Website.
You have the right to lodge a complaint regarding the use of your data by us. You can address any complaint to your national regulator (see the list at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm).
In the context of the right to access information, we shall provide you with the information within one month of your request unless there is a justified requirement to provide such information faster. This term may be prolonged according to the GDPR.
We have security and organizational measures and procedures to secure the data collected and stored. You acknowledge that no data transmission is guaranteed to be 100% secure and there may be risks. You are responsible for your login information and password. You shall keep them confidential. In case if your privacy has been breached, please contact us immediately.
The personal data collected by our company incorporated in Italy.
The Website contains links to third party websites and features. The Privacy Policy does not cover the privacy practices of such third parties. These third parties have their own privacy policies and we do not accept any responsibility or liability for their websites, features or policies. Please read their privacy policies before you submit any data to them. So there are following third parties.
We store personal data as long as we need it and the retention practice depends on the type of data we collect, regulatory burden, and how we use the personal data. The retention period is based on criteria that include legally mandated retention periods, pending or potential litigation, intellectual property or ownership rights, contract requirements, operational directives or needs, and historical archiving.
We collect certain types of information when you access or use the Website, including cookies and similar tracking technologies.
Cookies are small data files that are placed on your computer or mobile device when you visit the Website. Cookies are used by the Website in order to make the Website work, or to work more efficiently, as well as to provide reporting information.
You may turn off cookies in your browser via settings. You can block cookies on your browser refusing cookies. You may delete cookies. If you turn off cookies, you can continue to use the Website and browse its pages, but the Website and certain services will not work properly.
We use just essential cookies, those that are essential to provide you with services available on the Website and to enable you to use some of our features. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
We welcome your comments or questions about the Privacy Policy, terms, services, Website. You may contact us in writing at:
Company address
Flowyak SRL
Address: viale Col di Lana, 7, 20136, Milan, Italy.
Data Protection Officer
Luca Renga
Flowyak SRL
Address: viale Col di Lana, 7, 20136, Milan, Italy.